Privacy Policy: Processing of your personal data
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Privacy Policy Soft Xpansion GmbH & Co. KG

Privacy Policy

Responsible person for issues concerning the privacy policy is

Dr. Juri Stern
Koenigsallee 45
44789 Bochum


This privacy policy is part of the general terms and conditions of soft Xpansion GmbH & Co. KG and is valid for specific data collected on this website or by other means, by us or our sales partner (Verifone Payments BV dba 2Checkout, Singel 250, 4th floor, 1016AB, Amsterdam, Netherlands, Registration Number: 34246766 with the Register of Commerce). As a user you will receive all necessary information in this privacy policy on how and for what purpose we or third party providers (eg external web hosts) collect and use data from you. The collection and use of your data is strictly limited in the provisions of the German Federal Data Protection Act (BDSG), the General Data Protection Regulation (DSGVO) and the Telemedia Act (TMG). We are committed to the confidentiality of your personal data and we work within the limits provided by law. The collection of data is obtained completely voluntarily, if possible. We ensure a high security standard in respect to your personal but especially to your confidential data. At this point, we do not want to omit to mention the general danger of internet use. Without further precautions, especially in mail traffic, your data is not safe.

Personal Data
“Personal Data” means data with which natural persons may be identified. The data is collected on our website or by other means (writing an email to the support).
The personal data that we may ask you to include can be your name, employer, job title, department, private and / or professional postal address, e-mail address, telephone number and fax number. For some promotions that are only defined for certain regions, your location is also determined via your IP address. This is only checked for the respective promotion and is not stored. In order to purchase products, use a customer account to manage your products or perform downloads or participate in other activities on the Website, you need to provide us with personal information. Some of the data we ask you to provide is mandatory, others may be sent to us voluntarily. If you do not provide us with all the mandatory information, you will not be able to place an order.

Access to and updating your personal data
You can update your personal data in case of changes directly on our website. Please send us an email or fill in the registration with the new data. If you need any information on which of your personal data was saved by us, please contact us.

Use of the collected, personal data
Data transmitted by you, our authorized resellers and distributors, partners or third parties, will be processed and stored primarily on servers in Germany. We can change the server location from time to time without giving you a notice in advance on it; however, the personal data will still be stored and protected on basis of this privacy policy.

soft Xpansion can save, process and transfer it to related companies or third parties to carry out the following services:
– Process an order, including the processing of the online payment, to inform you on the order status
– Create invoices
– Deliver the ordered products
– Provide you with customer service, trial &purchase versions and technical support
– Inform you on updates, upgrades, special offers and further products, services, market research
– provide you with the most relevant content and to improve the usability of the Website;
– comply with legal requirements;
– enforce the terms of this agreement, including investigating potential violations; or
– for all other lawful purposes.

Some data, e.g. the sort of the used services and the amount of daily users, can be used by soft Xpansion for statistical purposes, marketing or other lawful purposes. This data will be collected in aggregated, static form without that individual persons can be identified. Deadlines have been defined for the automated deletion of your data. For example, registrations that do not want to receive any further information from us will be deleted from the database after 14 days. We are sending some specific data to our development partner, soft Xpansion Ukraine Ltd., Kosmonavtov Av. 30a 21021 Vinnitsa Ukraine, to fix bugs or to develop individual features.

Protection of the collected data
soft Xpansion has taken measures in accordance with the industrial standard to protect the collected data on our website. We are using a firewall and a SSL certificate from Comodo inter alia, to protect specific personal data. Nonetheless, no one can guarantee that your personal data is protected at any time and completely. You also bear responsibility to treat your personal data confidential and to protect it against unauthorized access. Soft Xpansion may retain your personal data for as long as you use this website or products, and to the extent permitted or required by applicable law. Even if we delete your personal information, it may still be stored on backup media or other systems.

Your rights
You receive free information at any time on your personal data stored by us. This includes origin, recipient and purpose of the data collection. In addition, soft Xpansion grants you the right to demand the correction, blocking or deletion of the data. Not affected is data, which needs to be stored on basis of a law or which is necessary for business processing. In order that personal data can be disabled at any time, data is saved on a blacklist for control purposes. If data is not recorded by a legal archiving obligation, we delete your data at your request. If the archiving obligation takes effect, we will block your data. If, in your opinion, soft Xpansion has not recorded and processed your data according to rules, please send a detailed complaint letter by post to

soft Xpansion GmbH & Co. KG
Koenigsallee 45
44789 Bochum

or email to

We will then take all necessary steps to review the points of your complaint and, if necessary, correct them.

Right to complain to a supervisory authority (Article 77 GDPR)

You have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Your consent
You are free to submit personal information to soft Xpansion. However, if not all necessary data is transmitted, it is possible that certain actions can not be performed (billing without address, for example, the purchase of software without a name). If you choose to subscribe to newsletters to stay up-to-date on special offers, new program versions, product releases, marketing or other information, your registration email will be stored on our server with all information included. We use this information to send you the above messages. You can unsubscribe from the newsletter at any time and without much effort by clicking on “unsubscribe” below. If you register with controversial statements (you are subscribing to the newsletter, but only want to receive product information), soft Xpansion will endeavor to fulfill your wishes.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Remarketing or “Similar Audiences” function
The provider uses the Google Inc. (“Google”) remarketing or “Similar Audiences” function on the website. The provider can use this function to address visitors to the website with targeted advertising, by switching on display advertising related to the interests of users of the provider’s website when they visit other websites in the Google Display Network. Google uses cookies to run an analysis of website usage, which forms the basis for generating interest-related display advertising. Google does so by storing a small file with a sequence of numbers in the browsers of visitors to the website. This number is used to capture visits to the website and anonymous data on use of the website. No personal data regarding visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you are shown advertising displays that most probably concern product and information areas previously visited. You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided: Alternatively you can disable the use of cookies by third party providers by going to the Network Advertising Initiative opt-out page at and implementing the additional information given there on opting out.
You can find additional information on Google remarketing and the Google data protection declaration at

Google Ad Conversion Tracking
We use the Google AdWords online advertising program and Conversion Tracking as part of Google AdWords. Google Conversion Tracking is an analysis service offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).If you click on advertising switched on by Google, a Conversion Tracking cookie is deposited on your computer. These cookies have restricted validity, do not contain personal data and therefore are not used for identifying individuals.
If you visit certain pages on our website and the cookie has not yet expired, Google and we can detect that you have clicked on the advert and been forwarded to this page. Every Google AdWords customer has a different cookie. Hence there is no possibility of cookies being traced back via the websites of AdWords customers.
The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers that are critical for conversion tracking. In this way the customers learn the total number of users that have clicked on the advert and have been forwarded to a page provided with a Conversion Tracking tag. However, they do not receive any information that can be used for personally identifying users.
If you do not wish to participate in tracking, you can retract your consent for this usage by preventing the installation of cookies via a corresponding setting in your browser software (disabling option). You will then be excluded from the Conversion Tracking statistics. You can find additional information and the Google data protection declaration at:

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
used operating system
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
A merge of this data with other data sources will not be done.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website – for this purpose, the server log files must be recorded.

Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Questions about the privacy policy & changes
If there are any questions concerning this privacy policy, please contact us by email at or by post. Soft Xpansion reserves the right to change this Privacy Policy at any time. The latest version of the privacy policy will be published on the website by announcement.

Published: October 2022